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Terms & Conditions of Sale

GENERAL

The acceptance of this document includes the acceptance of the following terms and conditions. In the event of customer official order forms containing special printed conditions, it is understood that such conditions are only binding in so far as they are not at variance with our terms and conditions.

 

PERFORMANCE

Any performance details given by us are based upon our experience. You assume responsibility for the capacity and performance of the goods being sufficient and suitable for performance.

 

GUARANTEE

All product is carefully examined before leaving the works and is sent in perfect order and condition. Our liability is limited to making good sure any defects developing in the goods upper proper use and working under conditions stated in our quotation and arising solely from faulty design, materials or workmanship and provided such defective goods are promptly returned, carriage paid, to our works. We will not be responsible for consequential or other damages and no other warranties are expressed or implied.

In the case of goods not of our manufacture, you are entitled only to such benefits as we may receive under any guarantee given to us in respect thereof.

 

COMPLAINTS

You are specifically required to examine the goods within 3 days of delivery and any complaint regarding faulty goods must be made in writing prior to the expiry of 7 days from the delivery and accompanied by samples to illustrate the fault.

We shall have the option of replacing or crediting the value of the goods in respect of which we accept complaint and thereby terminate our liability. We cannot be held responsible for charges incurred by you in attempting to rectify or modify goods without our written agreement.

 

LEGAL

The contract shall in all respects be construed and operated as an English contract and in conformity of English Law.

 

RETENTION OF TITLE

All goods delivered will remain the property of TRUFLOW HYDRAULIC COMPONENTS LTD until paid in full.

 

DEFAULT

In the case of default, the buyer or his agent will allow the seller or his agent to enter the premises where the goods are kept and remove the same. The buyer will be responsible to the seller for all costs incurred in reclaiming the goods.

 

DESPATCH

We send goods on a next day service until 5.00pm and various timed services with our current carrier partner. If you require your own carrier to collect, this can be arranged at the time of order.

 

DAMAGE OR LOSS IN TRANSIT

No claim for loss in transit will be entertained unless we are advised within 5 days from the date of advice note.

 

GOODS RETURN

A handling charge of 20% will be applied to any items returned for credit. We cannot accept return of goods without prior agreement. Goods returned will be at customer cost.


PRICES

All price lists, quotations and estimates are subject to alteration.


 
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